Shipping policy

**Shipping Policy**

At Squire Furnishings, we are committed to ensuring a seamless and satisfactory shopping experience for our valued customers. Please take a moment to review our shipping policy guidelines:

**1. Order Processing:**

- Once your order is placed, our team will process it within 1-2 business days.
- Custom or made-to-order items might have longer processing times, and details will be communicated during the ordering process.

**2. Shipping Methods:**

- We offer a variety of shipping options to best suit your needs, including standard, expedited, and white glove delivery for larger items.
- Shipping costs will be calculated based on your location, selected shipping method, and the size/weight of the items in your order.

**3. Estimated Delivery Times:**

- Standard Shipping: Estimated delivery within 5-7 business days from the date of shipment.
- Expedited Shipping: Estimated delivery within 2-4 business days from the date of shipment.
- White Glove Delivery: Our specialized team will contact you to schedule delivery within 7-14 business days, depending on your location and item availability.

**4. Made-to-order Lead Times:**

At Squire Furnishings, we take pride in offering you the opportunity to personalize your furniture pieces to perfectly match your vision and space. Our made-to-order items are crafted with the utmost care and attention to detail. Here's what you need to know about our made-to-order lead times:

**a. Crafting Perfection:**
- Our made-to-order pieces are meticulously handcrafted by skilled artisans, ensuring that each item meets the highest standards of quality and craftsmanship.
- We believe that creating furniture tailored to your preferences takes time, and we appreciate your patience as we work to deliver a truly exceptional piece.

**b. Estimated Lead Times:**
- The lead times for made-to-order items can vary depending on the complexity of the design, materials, and current production queue.
- On average, you can expect a lead time of 6 to 12 weeks for made-to-order furniture.

**c. Communication and Updates:**
- Once your order is placed, our team will provide you with an estimated delivery date based on the current production schedule.
- We understand the anticipation of receiving your custom piece, and we will keep you informed of any changes or progress along the way.

**d. Quality Takes Time:**
- While it might take a bit longer to receive your made-to-order item, we believe that the wait is worth it.
- Your patience allows us to craft a piece that is truly tailored to your preferences, ensuring that you'll enjoy it for years to come.

**e. Transparency and Excellence:**
- We are committed to transparency and will provide you with accurate lead time estimates at the time of purchase.
- Our goal is to deliver not only exceptional furniture but also an exceptional customer experience.

**f. Planning Ahead:**
- If you have specific deadlines or events, we recommend placing your made-to-order furniture order well in advance to ensure timely delivery.

**g. Customization Options:**
- Take advantage of our wide range of customization options to create a piece that aligns perfectly with your design aesthetic and functional requirements.

Thank you for choosing Squire Furnishings for your personalized furniture needs. We look forward to crafting a piece that reflects your style and enhances your living spaces. If you have any questions about our made-to-order lead times or customization options, please don't hesitate to reach out to our dedicated customer service team.

**5. Order Tracking:**

- Once your order is shipped, you will receive a confirmation email containing tracking information.
- Use this tracking information to monitor the progress of your delivery and receive real-time updates.

**6. International Shipping:**

- We currently ship exclusively within mainland UK. Please send enquiries for International Shipping to sales@squirefurnishings.co.uk

**7. Delivery Address:**

- Please ensure that the provided shipping address is accurate and complete to avoid delays and mis deliveries.
- Changes to the delivery address after an order has been placed may incur additional charges and could impact delivery times.

**8. Large Items and Furniture:**

- For larger items and furniture, white glove delivery service may be offered.
- Our delivery team will contact you to schedule a convenient delivery time and handle assembly and setup if required.

**9. Order Tracking:**

- If you have any questions or concerns regarding your order's delivery, please contact our customer service team at customer-service@squirefurnishings.co.uk.

Please keep in mind that circumstances beyond our control, such as weather conditions, holidays, or unforeseen events, might impact shipping and delivery times. We strive to keep you informed and deliver your Squire Furnishings order with the utmost care and efficiency. Thank you for choosing us to be a part of your home.